Who we are a. We are BOTART PTE. LTD and we own and conduct business on the site www.botart.sg. Our site offers an easy way to shop online over the Internet, and also provides home delivery services. We recognize the importance of your privacy and maintaining the confidentiality of your personal information.
Our Company Policy a. You do not need to provide any personal data in order to access our company’s website. When you participate in, access or sign up to any of the services, personal data is collected from you to enable us to provide you with the services.
Direct Marketing a. We have asked you for your consent before you have provided us with your personal identifiable information. After receiving your consent, you may receive from us telephone calls, email and direct mailings containing promotional materials from time to time. We mainly communicate with you through email or phone.
Security a. All personal data you provide to us is secured on our web site with restricted access by authorised personnel only.
Types of Personal Data Collected a. For the purpose of carrying on the company’s business, including registration and administration of our company’s website, products and relevant online services, you may be requested to provide personal data such as, but not limited to, the following, without which it may not be possible to satisfy your request: (i) Your name;(ii) Contact details, including contact name and telephone number or email address, delivery address.
b. In certain cases, you may also be requested to provide certain data that may be used to further improve our products and services and/or better tailor the type of information presented to you. In most cases, this type of data is optional although, where the requested service is a personalised service, or provision of a product is dependent on your providing all requested data, failure to provide the requested data may prevent us from providing the service to you.
c. This type of data includes, but is not limited to: (i) Gender;(ii) Hobbies and leisure activities;(iii) Other related products and services subscribed to. Our company’s web servers may also collect data relating to your online session, the use of which is to provide aggregated, anonymous, statistical information on the server’s usage so that we may better meet the demands and expectations of visitors to our sites. This type of data may include, but is not limited to:
d. The browser type and version;(ii) Operating system; and(iii) The IP address and/or domain name.
Use of personally identifiable information collected a. Personal data collected from you may be used by our company for: Providing you with the related services; b. Verifying your account identity; c. Handling your order(s) and payment instructions, or collecting outstanding bills or other instructions; d. Analysing, verifying, and/or conducting credit checks, payment details and/ or conditions, so as to provide you with the related services; e. Designing services for you; f. Providing you with customer service; g. Conducting marketing research, statistics analysis, and behaviour analysis;
Auditing; a. Making disclosures when required by applicable laws, rules and regulations;
b. Direct marketing of the products and services of the company and its business partners.
Retention of the information a. In doing business with us, we retain records of your online transactions for auditing purposes. Our general policy is to retain the information for a reasonable period. We do not offer online facilities for you to delete personal data held by us.